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FMSI’s Chart of the Month – April 2010 Edition

April 8, 2010

Credit Union Workforce Optimization

Congratulations to Florida Credit Union for being this month’s FMSI “Chart of the Month”, with an impressive 10.5% Decrease in Cost per Transaction from January 09.  The Labor Cost Per Transaction Trend Chart shows the trend of your institution’s progress in terms of labor cost per transaction.

Things to Consider When Studying This Chart

• Is the cost per transaction processed moving toward the institution goal?

• Look at individual branch data on other available reports to see which branches are either above or below the institution average.

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