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For Senior Management, From Senior Management – May 2011 Edition

May 6, 2011

W. Michael Scott – President/CEO of FMSI

Change is Constant

Additional federal regulations are set be going into effect July 21, 2011 that will lower interchange fees and resulting in lower revenues for banks and credit unions. Branch teller transaction volumes have been declining and will continue to do so. New technologies will become even more important as management looks to lower its operating costs to offset revenue losses caused by regulatory changes.  Many are now focusing on their operating expenses and looking at hours of operations, optimum staffing levels, technology, and other means to meet today’s changing environments. FMSI’s performance management and scheduling tools are designed to bring you the business intelligence to illuminate your areas of opportunity to address your changing needs. Please give us a call to discuss your changing environment.

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