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CUNA Survey Sheds Light on Turnover Rates

December 15, 2011

The CUNA survey was conducted online between January and May. Surveys were sent to 6,017 credit unions with $1 million or more in assets and there were 1,553 respondents.

Institution Level Turnover Rates:

  • 2008 – 15%
  • 2009 – 9%
  • 2010 – 12%

Management Turnover Rates:

  • 2008 – 6%
  • 2009 – 5%
  • 2009 – 5%

Front-Line Staff Turnover Rates:

  • 2008 – 20%
  • 2009 – 19%
  • 2010 – 18%

Other noteworthy results from the survey include:

  • 3% of employees were hired for newly created positions, which has remained the same since 2008.
  • Overall there is an average of 36.9 full-time-equivalent employees at Credit Unions surveyed.

 

Excerpts taken from the Claude R. Marx Credit Union Times articleCUNA Survey: Turnover Up Though Less Than Before Recession

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