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FMSI Experiences Strong Demand for Workforce Optimization Services as Increasing Federal and Economic Pressures Takes a Toll on Financial Institutions

April 5, 2012


Alpharetta, GA (PRWEB) April 3, 2012

Financial Management Solutions, Inc. (FMSI), provider of business intelligence solutions for banks and credit unions, announced today that it has seen a significant up-trend in business in 2012, especially from financial institutions looking for ways to operate more efficiently in light of shrinking revenues from economic downturns and increasing pressures from federal regulations. Of the 16 newly signed financial institutions, 12 acquired FMSI’s reporting and scheduling solution, the Teller Management SystemTM (TMS), and four selected FMSI’s sales reporting and queue management solution, the Lobby Tracking SystemTM (LTS).

“In reaction to the increasing federal and economic pressures, many financial institutions are looking for ways to do more with less,” says W. Michael Scott the President / CEO of FMSI. “We have found that it is very important for organizations to find cost improvement solutions that do not sacrifice service levels, and our solutions provide this unique mix.”

FMSI believes this surge shows that as financial institutions increase their focus on workforce reporting and scheduling, it gives them a sophisticated and reliable avenue for cost improvement.

Adjusting teller staffing models is a prime area for improved efficiencies yet most institutions don’t have the information or resources at hand to make this kind of complex evaluation and adjustment,” says Scott. “With more than 20 years of experience helping banks and credit unions improve the productivity of their staff, our unique solutions for measuring and forecasting transaction volumes – then comparing the results in a peer ranking – regularly reveal areas for improving services and productivity and are thereby helping to restore profitability to the branches.”

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