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FMSI Client Featured in American Banker Discussing Staffing Efficiencies

August 29, 2012

By John Adams
AUG 20, 2012 3:55pm ET

“If branches are dying, it’s a gradual death, and one that requires tough choices about how to prioritize the large IT projects designed to manage declines in branch traffic and increase in digital access.

For a small bank like Raynham, Mass.-based Bridgewater Savings, it’s simply not possible to take on branch automation and mobile banking at the same time. So the $480 million-asset bank is trying instead to drill deeper into activity at the branch to squeeze out extra staff efficiency.”

See full article here: Low-Tech Branch Strategy Works Fine for Bridgewater Savings

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