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FMSI Announces New Annual Operational Excellence Award for Banks and Credit Unions

December 21, 2012

Financial Management Solutions, Inc. (FMSI), a provider of business intelligence solutions for banks andcredit unions, announced today that it will be accepting nominations for its new Annual Operational Excellence Award.  FMSI’s Operational Excellence Award recognizes the “best of the best” amongst its client base, including financial institutions all across North America.

“Stronger performance and sharper earnings result from effective programs being properly implemented by focused organizations,” says W. Michael Scott, the President/CEO of FMSI. “Through our twenty plus years of working with financial institutions, FMSI has identified key factors that drive an organization’s operational success. A few of those factors include: board and staff engagement, sound fiscal health, sustained program management, and of course, a commitment to excellence.”

The entries will be compiled through the year and a winner will be selected by FMSI’s executive committee at the end of 2013.  An announcement will be published in December 2013 and the coveted FMSI Operational Excellence Award Crystal will be presented to the winning institution in early 2014.

The award will be given to the institution that best exhibits the following traits in its tenure as an FMSI client:

  • Sizable improvement in quantitative success metrics (productivity enhancements, cost reductions, sales and service improvements, etc.).
  • Documented examples of a commitment to excellence.
  • Innovation in the retail branch environment, such as creative branch hours, employee incentive programs, or implementing cutting edge technology.

An institution may nominate itself.  In addition, a third party, like a vendor or a business partner, can nominate an institution on its behalf. Nomination Form

NOTE: FMSI will only consider initiatives with measurable and documented results.

About Financial Management Solutions, Inc. (FMSI)
Located in Atlanta, GA and established in 1990, FMSI provides easy-to-use yet sophisticated, business intelligence systems —The Teller Management System™ (TMS), The ContactCenter Management System™ (CMS), and the Lobby Tracking System™ (LTS)— that allow financial institutions to manage and staff to meet their service and sales needs.  As the industry experts, FMSI gives banks the ability to schedule their team throughout the branch network, and to manage staff through easy-to-read color graphics and succinct management reports.  FMSI provides performance management information exclusively to financial institutions of all sizes.  Visit the company’s website at or call 877.887.3022 to schedule a complimentary online demonstration of any of our products.

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