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FMSI Mentioned in Wall Street Journal Article

April 10, 2013

By Charles Passy
April 9, 2013

Wall Street Journal Article: Banks branch into beer, yoga

“Banks aim to reshape themselves from transactional hubs into more like community centers. The driving factor: Many customers never set foot in branches any more—even to visit an ATM. A study by Financial Management Solutions, Inc. (FMSI), a Georgia-based research and consulting firm, found that monthly teller transactions at community banks and credit unions plummeted 40% from 1992 to 2012.”

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