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FMSI’s Chart of the Month – May 2013 Edition

May 6, 2013


Congratulations to Envision Credit Union for having this month’s FMSI Chart of the Month.  This chart represents their workforce utilization percentage, which is dividing the total number of their teller processing hours by their payroll hours—per position.  Their teller (TELL) percent is better than the overall industry average from the 2011 FMSI Workforce Utilization Study (a free download at



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