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FMSI’s Chart of the Month – September 2013 Edition

September 4, 2013



Congratulations to Bangor Savings Bank for having this month’s FMSI Chart of the Month.  This chart is taken from their executive dashboard—a web-based solution provided by FMSI—and it represents their Northern Metro Market region’s workforce utilization percentage (WFU).  WFU is dividing the total number of teller processing hours by payroll hours—per position.  Learn more about WFU percentages from FMSI’s WFU Study (a free download at

Learn more abut FMSI’s web-based dashboard, which allows management to quickly and efficiently deep dive important branch performance metrics—by specific dates and locations.

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