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FMSI’s Chart of the Month – February 2014 Edition

February 4, 2014



Congratulations to Velocity Credit Union for having this month’s FMSI Chart of the Month.  Their Staffing Effectiveness chart has an excess waiting for work percentage performance of 3.1%, showing how effectively their teller line is being scheduled overall throughout the organization.  When you are staffed for high performance your excess waiting for work time goal should be around 10% or less.

Learn more about the FMSI Web-based Dasboard.

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