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The Lobby Tracking System Chart of the Month – February 2014

February 14, 2014

Feb_2014_Duke-CU-graph-for-blog

This chart tracks the average wait time for account holders and is a good gauge for determining the member experience in the branches. Congratulations to Duke University Federal Credit Union for bringing wait times under 3 minutes in January 2014.

Learn more about tracking wait times in your lobby by watching the below video.

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