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Webinar Poll Results: Percentage of time time font-line staff spends on non-volume activities

March 18, 2014

WFU_Study_Poll_Results_2014

The above is the result from a poll from today’s FMSI’s Maximizing Workforce Utilization Webinar.  The audience was made up of mostly bank and credit union executives.  What is the amount of time your front-line employees spend on non-volume activities?

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