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FMSI Releases New Bank and Credit Union Branch Staff Efficiency Calculator

March 28, 2014

FMSI today released its Branch Staff Efficiency Calculator. The complimentary web-based calculator provides banks and credit unions with a tool to quickly assess both their labor cost savings potential, and their staff downtime hours.

“We are in a unique position in that we have access to data comprised of more than 10,000 financial services employees from over a thousand financial institution branches,” said W. Michael Scott, President &CEO of FMSI. “This data combined with our extensive workforce optimization experience has helped us develop a calculator that can quickly assist financial institutions in getting an estimate of their potential savings.”

The calculator is not simply a labor cost savings calculator, but also includes a workforce downtime estimate.

“We are finding that many banks and credit unions are moving away from primarily using our workforce optimization solutions to reduce staff, and instead are redirecting their identified idle time into more meaningful tasks,” added Scott. “Our web-based scheduler allows our clients to maximize their staff resource by proactively assigning training/development activities, outbound sales calls or other important duties during these downtimes.”

FMSI’s Efficiency Calculator can be found here. You will not have to enter in your email address or any other contact information to get access to the tool.

About Financial Management Solutions, Inc. (FMSI)

Located in Atlanta, GA and established in 1990, FMSI provides easy-to-use, yet sophisticated, business intelligence systems – Branch Staff Reporting and Scheduler, The ContactCenter Management System™ (CMS), and the Lobby Tracking System™ (LTS)—that allow financial institutions to manage and staff to meet their service and sales needs. FMSI’s smart scheduling application gives banks and credit unions the ability to optimally schedule their team throughout the branch network, and to manage staff through easy to read color graphics, online interactive dashboards, and succinct management reports. FMSI provides performance management information exclusively to financial institutions of all sizes, including a workforce optimization comparative data benchmarking report that allows clients to see where they rank amongst their industry peers. Visit the company’s website at or call 877.887.3022 to schedule a complimentary online demonstration of any of our products.

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