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FMSI Client Featured in Credit Union Journal for Achieving Strong Workforce Optimization Results

May 1, 2014

Credit Union Journal

By W.B. King
April 25th, 2014

“With increased branch staff reductions and adjusting bottom lines, more credit unions are looking to streamline operations. To this end, many are turning to technologies that support employee forecasting andscheduling capabilities.

“The problem with not using workforce optimization tools is that you’re not building efficiencies,” said Generations Federal Credit Union’s Senior Branch Manager, Monica Benavides. “You’re scheduling to preference rather than scheduling to the business.”
Generations FCU has been using FMSI’s branch staff reporting and scheduling system software since 2006 and Benavides said the San Antonio, Texas-based CU is in the process of upgrading to an enhanced universal employee scheduling solution. The goal is to launch at the end of the second quarter, which requires a measured approach, according to Benavides.”

Read the full article here.

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