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Universal Tellers – Should You Implement?

May 2, 2014


The COO of FMSI, Meredith Deen, discusses when and if you should implement a universal environment.  Cross-utilized staff in the branch ensures that you always have stronger employees talking with your account holders.  Also, less staff is required, which aligns with the declining transaction volumes the industry is experiencing.

Learn more about FMSI’s Universal Employee Scheduling Solution

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