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Product and Service Interactions in the Branch by Day of Week Chart

January 20, 2015

Jan_2015_chart_OLT

FMSI’s Omnix Lobby Tracker™ provides insight into the number or revenue generating products (green bar) that branches are providing in relation to the number of services provided by sales staff, by day of week and time of day.

With this managerial view of lobby activity, financial institutions can make informed decisions to:

  • Efficiently allocate manpower and distribute workloads (creating an optimal sales branch enviornment)
  • Reduce account holder wait times
  • Improve employee performance (quickly identify coaching and incentivize
    top performers) – similar to FMSI’s Omnix Staff Scheduler™ solution.
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