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FMSI Releases New White Paper Focusing on the Branch of the Future

January 15, 2016

FMSI today released a new white paper titled Branch of the Future Not All that Different than Branch of Today. The white paper focuses on the current and future state of the branch in detail and evaluates several different branch technologies—predicting how they currently and can impact the future of branch banking.

“When some see branch transactions dropping and the number of branches declining, they are quick to predict the end of the branch in the not so distant future,” said W. Michael Scott, Chairman/CEO of FMSI. “After a careful analysis, which is showcased in our new white paper, FMSI predicts the branch will not only be alive and well in the next 20 years, but will also continue to play a critical role in both securing new account holders and growing wallet share.”

This complimentary white paper reviews the following different types of branches:

  • Personalized Experience Upscale Model
  • Self-Directed Technology Model
  • Traditional Model

Copies of the FMSI Branch of the Future White Paper are available to the media upon request, and the information contained in the study may be used freely in articles provided credit is given for its source.

There is also a corresponding infographic for the white paper available to the media.

About FMSI

Located in Atlanta, GA and established in 1990, FMSI provides easy-to-use, yet sophisticated, software-as-a-service solutions, including: Omnix Staff Scheduler™, Omnix Interactive Dashboard™, Omnix Performance Analytics™, Omnix Appointment Concierge™ and Omnix Lobby Tracker®.  FMSI’s smart scheduling application gives banks and credit unions the ability to optimally schedule their team throughout the branch network and to manage staff through easy to read color graphics, online interactive dashboards, and succinct management reports. FMSI provides performance management information exclusively to financial institutions of all sizes, including a workforce optimization comparative data benchmarking report that allows clients to see where they rank amongst their industry peers. Visit the company’s website at or call 877.887.3022 to schedule a complimentary online demonstration of any of our products.  You can also quickly estimate your savings with FMSI’s Efficiency Calculator at

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