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Webinar: Is it Time to Take a Closer Look at Branch Efficiency?

September 14, 2017

Branch-based transactions are on the decline — so what can your bank or credit union do about it?

Register for our webinar to learn how certain trends are influencing today’s branch evolution throughout the financial industry — and hear about one customer’s experience in transforming their branch model to be more efficient, productive, and aligned with today’s customer needs.

We’ll explore the results of the FMSI 2017 Teller Line Study — which tracked more than 16 million teller transactions at banks and credit unions across North America — to show how transaction volume and teller processing labor cost data can be used to maximize workforce optimization, reduce operating costs, and improve sales and service levels.

In addition, our guest customer from QNC Bank will share their branch transformation experience that went from traditional to more customer-friendly with an emphasis on the technology customers want.

Presenters:Chad Davis, Senior Industry Marketing Manager, Kronos
Dale Wentz, EVP/Chief Retail Officer, QNB Bank

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