Skip to content

New Poll: Consumer Confidence Still Low Since Banking Crisis of 2008

September 18, 2018

Loss of Faith

With confidence levels still wavering since the 2008 financial crisis according the above recent poll, financial institutions are still fighting an uphill battle towards earning back the trust of their account holders.

It’s really a function of winning the hearts and minds of one person at a time, and face-to-face interactions at the branch is key.  Having the right digital technology in the branch that helps augment the human experience, instead of replacing it, can be the difference maker financial intuitions are looking for.

See how a 60 branch institution used lobby management software to improve service and staff here.

No comments yet

Leave a Reply

%d bloggers like this: